Set up your Digi account
Before you can check your balance, you need to set up your Digi account. This will allow you to do much more than just check your balance. You can recharge your number, activate or deactivate services and monitor your consumption.
The first step to set up your Digi account is to visit the operator's website or download the Digi app. Then follow the steps to register, which generally involve entering your personal details and your Digi number.
Once registered, you can access your account through the web portal or app. The interface should be quite intuitive. If you're having trouble, there are usage guides available on the website.
Balance inquiry through the mobile application
One of the quickest and most convenient ways to check your Digi balance is through your aplicación móvil. The application is available for Android and iOS devices and can be downloaded directly from Google Play or the Apple App Store.
- Once you have downloaded and installed the app, simply open the app and go to the “Balance Check” option.
- Choosing this option will take you to a new screen where you can see your current balance.
- In addition to this, you will also be able to see the breakdown of how your balance has been used, which is very useful for controlling your expenses.
Balance check through the web
If you prefer to use a computer or if for some reason you are unable to download the mobile app, you can also check your Digi balances through your Official website.
- Enter the official Digi website and click on the “My account” option. If you are not already logged in, you will be prompted to do so.
- After logging in, look for the “Balance Check” option. By clicking on it, you will be redirected to a page where you can see your detailed balances.
Balance inquiry via SMS
Digi also offers an option to check your balance via text message (SMS). This is a very useful method if you do not have access to the Internet or if you are in an area with poor coverage.
Balance inquiry by call
In case you cannot use the previous options, Digi also offers an option to check your balance via phone call. This method is very simple, you simply need to dial a specific number and follow the instructions given. This method can be used from any phone, not necessarily the one with the line registered to Digi, providing flexibility when you don't have access to your primary device.
Problem management
If you are experiencing problems when trying to check your balance on Digi, there are several things you can do. The first is to make sure you are entering the data correctly.. It may also be helpful to log out and log back in. In case the issues persist, please contact Digi customer service for assistance.
We hope that this guide will help you to check your Digi balance more easily.
