In this article, we will provide you with a step-by-step guide to cancel your purchases on Vinted. Even if you are new to the platform, it will be easy for you to follow our instructions.
Log in to your Vinted account
The first thing you will have to do to cancel a purchase on Vinted is log into your account. This should be pretty simple. Open the Vinted app or website and in the upper right corner, click “Sign in”. Enter your details and you'll be ready to go.
Navigate to your purchases
Once you have logged into your Vinted account, you will need to navigate to your purchases. To do this, go to your profile, which can be found in the top right corner of the screen. Once there, Locate and click on "My purchases". This will take you to a page that will display all the items you have purchased.
Select the purchase you want to cancel
One of the crucial aspects of this process is to properly identify the purchase you want to cancel; confuse this, and you may end up canceling the wrong transaction. In "My purchases", you will be able to see all your transactions.
Cancel your purchase
After selecting the transaction you wish to cancel, you can proceed to cancel the purchase. This can be done by clicking “Cancel Purchase” located at the bottom of the purchase details.
We will provide you with the steps of this process below:
- Under the product details, find and click “I have a problem.”
- You will be prompted to choose a problem option. In this case, he selects "I want to cancel my purchase."
- On the new screen, it will ask you to confirm your choice. Click on "Yes, I want to cancel."
It is important to note that canceling a purchase on Vinted is only possible before the item has been shipped. Once it has been sent, it will no longer be possible to cancel the transaction.
Confirm the cancellation of your purchase
After selecting “Yes, I want to cancel,” you will be taken to a new screen. Here, simply click on “Confirm Cancellation” and Vinted will process your cancellation request.
Once completed, you will receive notification of the cancellation and the refund will be reflected in your payment method within the next business days.
It is important to clarify that Vinted may maintain certain charges depending on the payment method you have used.
Closing remarks
Canceling a purchase on Vinted is a simple process, but it is important to remember that you must do it before the seller has shipped the item. Additionally, a small fee may be charged in certain cases, depending on the payment method you used. Be sure to review Vinted's terms and conditions to be fully informed. If you have any questions about the cancellation process, consider contacting Vinted customer service.
